✦ AI agents
Agents that understand the work— and the boundaries.
Turn a goal into reliable action with connected tools, business knowledge, memory, guardrails, structured outputs, and human checkpoints.
CUSTOMER SUPPORT AGENTResolve requests inside your policies.
Understand the issue, retrieve the customer, search approved knowledge, draft a response, and escalate when confidence is low.
Customer Support AgentActive
✦
Resolve requests within support policy
Uses connected knowledge and tools to classify, research, respond, and escalate.
TOOLS⌕ Search customer▤ Read subscription✉ Send email✓ Escalate
A COMPLETE AGENT CONFIGURATIONEvery decision is grounded and governable.
GoalA clear outcome to pursue
InstructionsYour operating procedures
ToolsApproved actions and APIs
KnowledgeBusiness context and sources
MemoryUseful workflow context
GuardrailsLimits and escalation rules
TOOLSLet agents work across your stack.
Search records, call APIs, create tickets, draft emails, update systems, and request approval.
STRUCTUREReliable inputs. Usable outputs.
Define schemas so agent results are predictable, testable, and ready for the next workflow step.
TRACEABILITYSee why an agent acted.
Inspect context, tool calls, output, duration, and the route taken through the workflow.
Agents for every team
Expert help, built into the process.
01Sales qualification
Enrich leads, evaluate fit, recommend next steps, and draft personalized outreach.
See workflow →02Customer support
Classify requests, search policies, generate responses, and escalate sensitive cases.
See workflow →03Document operations
Read invoices, contracts, and forms, extract structured data, and route exceptions.
See workflow → ✦Turn your best operating playbook into an agent.
Build agents that reason with your context and work through your approved systems.