AI agents

Agents that understand the work— and the boundaries.

Turn a goal into reliable action with connected tools, business knowledge, memory, guardrails, structured outputs, and human checkpoints.

CUSTOMER SUPPORT AGENT

Resolve requests inside your policies.

Understand the issue, retrieve the customer, search approved knowledge, draft a response, and escalate when confidence is low.

Customer Support AgentActive

Resolve requests within support policy

Uses connected knowledge and tools to classify, research, respond, and escalate.

TOOLS
⌕ Search customer▤ Read subscription✉ Send email✓ Escalate
A COMPLETE AGENT CONFIGURATION

Every decision is grounded and governable.

Goal

A clear outcome to pursue

Instructions

Your operating procedures

Tools

Approved actions and APIs

Knowledge

Business context and sources

Memory

Useful workflow context

Guardrails

Limits and escalation rules

TOOLS

Let agents work across your stack.

Search records, call APIs, create tickets, draft emails, update systems, and request approval.

STRUCTURE

Reliable inputs. Usable outputs.

Define schemas so agent results are predictable, testable, and ready for the next workflow step.

TRACEABILITY

See why an agent acted.

Inspect context, tool calls, output, duration, and the route taken through the workflow.

Agents for every team

Expert help, built into the process.

01

Sales qualification

Enrich leads, evaluate fit, recommend next steps, and draft personalized outreach.

See workflow
02

Customer support

Classify requests, search policies, generate responses, and escalate sensitive cases.

See workflow
03

Document operations

Read invoices, contracts, and forms, extract structured data, and route exceptions.

See workflow

Turn your best operating playbook into an agent.

Build agents that reason with your context and work through your approved systems.